novossphere Terms of Service

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Welcome to novossphere. These Terms of Service ("Terms") set out the rules that govern your access to and use of the novossphere website, mobile platform, products, and customer services. By visiting our platform or placing an order, you confirm that you accept and will abide by these Terms.

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1. Acceptance of Terms

By accessing or using any service offered by novossphere, you confirm that you have reviewed, comprehended, and consented to be bound by these Terms together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you may not access or use our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the age of legal majority where you reside.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, and non-commercial purposes. The following activities are not permitted:
  • Participating in fraudulent behavior or submitting fictitious orders;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without authorization;
  • Attempting to breach site security, data infrastructure, or user accounts;
  • Reselling novossphere products for commercial purposes without explicit written approval.
• Account Security: You bear responsibility for safeguarding the confidentiality of your account credentials and for every activity carried out through your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Should an evident pricing or typographical mistake occur, novossphere may correct the error and amend or cancel any impacted orders prior to dispatch, providing a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may restrict order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact support@novossphere.cfd within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every original element on novossphere's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to novossphere and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, novossphere will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our maximum aggregate liability will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict of law principles. Any dispute or claim stemming from or connected to these Terms or your purchase must first be presented to novossphere's support team for informal resolution.

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9. Changes to These Terms

novossphere may revise or update these Terms at any time. Significant changes will be announced by publishing the revised terms on our website. Your continued use of our website or services after any update signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: novossphere
• Customer Support Email: support@novossphere.cfd
• Customer Support Phone: 17023780479
• Physical Business Address: 8793 SYLVIA BEACH CT, Las Vegas, NV 89148, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST